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Terms and Conditions for Promotions

Terms and conditions - Welcome Gift

  1. This promotion valid until 31 Dec 2019 23:59.
  2. Upon any purchase on e-shop, enter the special code printed, discount can be enjoyed in the order after deducting delivery fee.
  3. Each customer can enjoy the promotion once during the promotion period.
  4. All products are available on first-come-first serve basis while stock lasts.
  5. Offer cannot be exchanged for cash or its equivalent.
  6. Offer cannot be used in conjunction with any other promotions or privileges.
  7. Pacific Coffee Point accumulation and redemption for the Perfect Cup Card is not available at this online shop. Pacific Coffee Company Limited reserves the right of final decision in case of disputes.
  8. For any enquiries, please contact our hotline at +852 8100 0622 or email us (coffeesolutions@pacificcoffee.com).
  9. Pacific Coffee Company Ltd. reserves the right of final decision in case of disputes.

Terms and conditions - JURA Trade-In Promotion

  1. The promotion period is valid until 31 Aug 2019 23:59.
  2. This promotion is only applicable for successful online order – enter appointed voucher code during checkout and fill in the trade-in promotion form to enjoy the discount. 
  3. The selected JURA fully automatic coffee machine model can be enjoyed in the trade-in promotions are :
  • JURA A1
  • JURA ENA 8 Signature Line (Massive Aluminum)
  • JURA S8
  • JURA Z6
  1. This promotion is only applicable to any brand and any type of electric coffee machine. Electric coffee machine including capsule coffee machine, fully automatic coffee machine, pump-driven coffee machine, moka coffee machine, vacuum coffee machine or other types of electric coffee machine.
  2. Each coffee machine is eligible to trade-in one selected JURA fully automatic coffee machine.
  3. Customer must provide the old coffee machine in advance for collection on the delivery . If the customer or authorized consignee fails to provide the old coffee machines and receive JURA coffee machine on the prearranged delivery date and time, a delivery fee of HK$150 upon the second delivery attempt will be charged if delivery is needed to be rearranged,  whether it is successful or not.
  4. The coffee machine for trade-in must include the main body. Customer failed to provide the full set of original accessories is still eligible to this trade-in offer. 
  5. Customer should ensure all personal assets are removed. Under any circumstances, the collected machine shall not be returned / compensated.
  6. If customer cannot provide the coffee machine for trade-in at last, the difference between the promotion price and the retail price will be charged. 
  7. This offer cannot be used in conjunction with any other promotional offer; free gifts are non-redeemable for cash or any other gifts or products.
  8. First-come, first-served basis, while stocks last.
  9. For any enquires, please contact Coffee Solutions by Pacific Coffee Hotline +852 8100 0622.
  10. To reduce wastage, all coffee machines collected from this promotion will be donated to Cheung Sha Wan Kai Fong Welfare Association - Eco-Community Recycling Centre for recycle purposes. 
  11. Pacific Coffee Point accumulation and redemption for the Perfect Cup Card is not available at this online shop.
  12. Pacific Coffee Company Limited reserves the right of final decision in case of disputes.

Terms and conditions - Summer Limited Combo

  1. This promotion valid until 25 Aug 2019 23:59.
  2. For successful online order with JURA milk frother purchase , you can get below items for free:
  • JURA Latte Macchiato Spoon (Set of 2)
  • JURA Latte Macchiato Glass (Set of 2)
  • 1 bottle of OATLY Oat Drink Barista Edition
  1. Each customer can enjoy the promotion once during the promotion period.
  2. All products are available on first-come-first serve basis while stock lasts.
  3. Offer cannot be exchanged for cash or its equivalent.
  4. Offer cannot be used in conjunction with any other promotions or privileges.
  5. Pacific Coffee Point accumulation and redemption for the Perfect Cup Card is not available at this online shop. Pacific Coffee Company Limited reserves the right of final decision in case of disputes.
  6. For any enquiries, please contact our hotline at 8100 0622 or email us (coffeesolutions@pacificcoffee.com).
  7. Pacific Coffee Company Ltd. reserves the right of final decision in case of disputes.